24/7 Phone Answering for Hotels

Enhance guest experience with AI receptionists that handle reservations, guest inquiries, and concierge services in multiple languages, around the clock.

Improve Guest Experience
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Why Traditional Answering Services Don't Work for Hotels

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Limited Language Support

Traditional services can't handle international guests who speak different languages, leading to poor guest experience.

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No Hotel Knowledge

Generic operators don't understand hotel amenities, policies, or local attractions that guests frequently ask about.

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Missed Reservations

Poor call handling leads to lost bookings and frustrated guests who can't get the information they need.

What Is an AI Answering Service for Hotels?

An AI answering service for hotels provides professional guest services 24/7, handling reservations, room inquiries, concierge requests, and guest support in multiple languages. It understands hotel operations and can provide accurate information about amenities, policies, and local attractions.

Example Hotel Call Scenario:

"Thank you for calling Grand Plaza Hotel. How may I assist you today? ... I'd be happy to help you with a reservation. What dates are you looking to stay with us? ... We have a deluxe king room available for those dates at $189 per night. Would you like me to book that for you? I can also provide information about our spa services and nearby restaurants..."

3 Key Features for Hotels

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Reservation Management

Handles room bookings, availability checks, rate quotes, and reservation modifications with direct integration to your hotel management system.

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Multilingual Support

Serves international guests in their preferred language, providing seamless communication and enhanced guest satisfaction.

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Concierge Services

Provides information about hotel amenities, local attractions, dining recommendations, and transportation options.

Traditional Service vs AI Desk Solutions

Feature
Traditional Service
AI Desk Solutions
Language Support
❌ Limited languages
✅ 50+ languages
Hotel Knowledge
❌ Generic information
✅ Hotel-specific training
Reservation Handling
❌ Basic message taking
✅ Direct booking capability
Cost
❌ $20-30/hour
✅ Starting at $99/month
Availability
❌ Limited hours
✅ 24/7/365

Why Hotels Choose AI Desk Solutions

  • ✓ Enhance guest experience - Professional service in multiple languages creates memorable stays
  • ✓ Increase direct bookings - Capture reservations 24/7 without relying on third-party platforms
  • ✓ Reduce front desk workload - AI handles routine inquiries, letting staff focus on in-person guests
  • ✓ Consistent service quality - Every guest receives the same high level of professional service
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How It Works for Hotels

Get your hotel AI receptionist up and running in 4 simple steps

1

Train

We learn your hotel amenities, room types, policies, rates, and local area information.

2

Confirm

Review and approve your custom hotel call flows and guest service scripts.

3

Forward

Forward your hotel calls to your new AI receptionist trained specifically for hospitality.

4

We Answer

Your AI receptionist starts providing exceptional guest service 24/7 in multiple languages.

What Hotels Say

"Our guest satisfaction scores increased 25% since implementing AI Desk Solutions. International guests especially appreciate the multilingual support."
Maria Gonzalez
Grand Plaza Hotel Manager
"We've captured 40% more direct bookings since the AI started handling our calls. It's like having a professional concierge available 24/7."
James Chen
Oceanview Resort Owner
"The AI handles guest inquiries so professionally that many guests think they're speaking with our front desk staff. Incredible technology."
Sophie Laurent
Boutique Hotel Director

Start Enhancing Guest Experience

Join hotels worldwide that provide exceptional 24/7 guest service with AI Desk Solutions.

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